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AI PRODUCT & SOLUTIONS

Theron Li

李明玚

AI Product Management · Pre-sales Solutions

theronli@outlook.com+86 176 1009 7979cv.theronli.com

AI product and solutions professional combining business consulting, product management and enterprise AI delivery. Clarifies business needs and priorities with senior stakeholders, applies judgement on AI capabilities and delivery challenges, and also turns recurring project requirements into standard product capabilities.

Experience

NeosAI

Nov 2025 — Present

AI Product Lead

  • Own the IDP roadmap and cross-industry AI pre-sales; turn recurring client requirements into standard product capabilities and manage a team of approximately 10 across product development and delivery.
  • Developed relationships with executives and business teams at a leading Hong Kong specialist clinic group, expanding the engagement from AI-OCR to a CMS rebuild and securing US$1 million in signed contracts, with potential total contract value exceeding US$3 million.

Ant Group

May 2024 — Aug 2025

Customer Experience & Consumer Rights · Industry Solutions

  • Led development of Alipay’s mobility assistant, covering intent analysis, question–answer pairs, evaluation datasets and benchmarks. Designed agent workflows with MCP integrations, support entry points, cards and escalation rules.
  • Improved answer accuracy from 60% to 90%+, reduced transfers to human agents by 30% and increased satisfaction with AI-assisted service by 20 percentage points.

Ping An Insurance Group

Feb 2021 — May 2024

P&C · Business Strategy & Digital Products (Jun 2022–May 2024)

Business strategy partner for P&C digital products.

  • Product innovation: Launched bundled service and insurance offerings and an online platform for small and micro-business customer acquisition.
  • Claims digitalisation: Contributed to workflow redesign as a core team member; the project increased productivity per employee by 20% and reduced the complaint rate by 40%.

Group Technology Innovation · Senior Strategy Analyst (Feb 2021–Jun 2022)

Matched existing technology capabilities to frontline business needs, designed digital solutions and coordinated with technical teams on delivery.

ifenxi (爱分析)

Jul 2020 — Feb 2021

Analyst & Project Manager

  • Conducted enterprise technology research and SaaS commercial due diligence. Interviewed over 50 industry experts, supported due diligence on three companies, and contributed to three industry reports to inform vendor selection and investment decisions.

HTC Vive

Jul 2018 — Apr 2020

Assistant Manager, Strategy & Operations

  • Analysed the XR market and China business performance, preparing quarterly and annual reports for board presentations. Worked with sales, product and marketing teams to track key campaigns and strategic accounts.

Selected Projects

Clinic Group AI Transformation

Led on-premises AI-OCR deployment and the subsequent CMS rebuild, using AI coding tools to deliver core functions across six operational areas and 20+ modules.

IDP Product Strategy

Turned shared project requirements into reusable components, with industry configuration and client-specific integrations handling differences; developed industry solutions from delivery experience.

Hong Kong IRD Solution

Turned an open-ended AI brief into a solution architecture and working demo, using tax industry research to clarify requirements and implementation scope.

Education

Renmin University of China · Bachelor of Laws, Political Science & Public Administration

2014–2018 · GPA 3.6 / 4.0 (Top 20%) · Outstanding Graduate

Professional Skills

Business discovery and solution design · Map business processes and key requirements; prioritise use cases and define solution architecture and PoC scope.Prioritise business needs; define solution architecture and PoC scope.

AI product and delivery · Evaluate AI capabilities, integration needs and implementation costs; define product boundaries and delivery phases, and turn client requirements into reusable capabilities.Assess AI feasibility, integrations and cost; plan delivery and product reuse.

Prompt engineering and evaluation · Design and refine prompts for document recognition, information extraction and agent applications. Build test datasets and evaluation criteria, and analyse error cases to improve output accuracy and consistency.Optimise recognition, extraction and agent prompts; improve outputs using test datasets, evaluation criteria and error analysis.

Applied AI tools · Use Codex extensively for requirements analysis, prototyping and development iteration. Led the design of an AI-native project management and development workbench, integrating AI into project collaboration and development workflows.Use Codex extensively; led the design of an AI-native project management and development workbench.

Languages: English — IELTS 7.5.